About Us

About Concierge Home Care of Maryland

Responsive care that feels like family!

With a team rooted in compassion, integrity, and expertise, we guide families through their home care options and empower caregivers with training, resources, and career growth opportunities. Driven by a culture of respect, continuous learning, and service, we are dedicated to making a meaningful difference in every life we touch.

About Concierge Home Care of Maryland

Responsive care that feels like family!

With a team rooted in compassion, integrity, and expertise, we guide families through their home care options and empower caregivers with training, resources, and career growth opportunities. Driven by a culture of respect, continuous learning, and service, we are dedicated to making a meaningful difference in every life we touch.

Our Culture

Our mission, vision, and core values shape everything we do, creating a supportive environment for both clients and caregivers. We believe that by empowering our caregivers, we elevate the quality of care, ensuring every client receives compassionate, high-quality support tailored to their needs.

Our Mission

To provide exceptional home care that prioritizes both client well-being and caregiver success. We are committed to fostering a supportive workplace where caregivers feel valued, equipped, and inspired to make a difference in the lives of those they serve.

Our Vision

A future where every individual has access to personalized, high-quality, compassionate home care that allows them to stay in control of their lives while living safely and comfortably in their own home. A future where compassionate caregiving is recognized, supported, and elevated, and where every caregiver has the training, resources, and respect they deserve.

Our Core Values

Commitment

We are dedicated to delivering quality care and creating a positive impact for both clients and caregivers.

Integrity

We do what’s right, always, fostering trust with families and caregivers alike.

Respect

We honor the dignity and individuality of every client and support our caregivers as valued professionals.

Transparency

Open and honest communication builds strong relationships with caregivers, clients, and families.

Growth

We invest in caregiver development, knowing that well-supported caregivers provide the best care.

Our Core Values

Commitment

We are dedicated to delivering quality care and creating a positive impact for both clients and caregivers.

Integrity

We do what’s right, always, fostering trust with families and caregivers alike.

Respect

We honor the dignity and individuality of every client and support our caregivers as valued professionals.

Transparency

Open and honest communication builds strong relationships with caregivers, clients, and families.

Growth

We invest in caregiver development, knowing that well-supported caregivers provide the best care.

Our Core Values

Commitment

We are dedicated to delivering quality care and creating a positive impact for both clients and caregivers.

Integrity

We do what’s right, always, fostering trust with families and caregivers alike.

Respect

We honor the dignity and individuality of every client and support our caregivers as valued professionals.

Transparency

Open and honest communication builds strong relationships with caregivers, clients, and families.

Growth

We invest in caregiver development, knowing that well-supported caregivers provide the best care.

Meet Our Maryland Leadership Team

Eileen Cruz

Director of Operations

With over 15 years in the home care industry, Eileen Cruz leads Concierge Home Care of Maryland with a deep commitment to operational excellence and client satisfaction. She oversees daily operations, ensuring efficient care delivery, regulatory compliance, and continuous service improvement.

Eileen specializes in optimizing workflows, caregiver training, and strategic development to enhance both client experiences and agency performance. Passionate about health and senior advocacy, she believes that compassionate, well-coordinated care can significantly improve quality of life.
Eileen holds an Associate of Arts in Criminal Justice and a Bachelor of Science in Health Administration from the University of Phoenix. Outside of work, she enjoys staying active and caring for animals.

Julia Amick

Business Development Manager

Julia Amick brings nearly a decade of experience navigating Maryland’s Medicaid Home and Community-Based Services (HCBS) Waiver programs, making her an invaluable resource for families seeking guidance on eligibility, enrollment, and overcoming application delays.

Starting as a Support Planner in 2015, she quickly advanced to Policy Analyst, where she oversaw 100+ support planners and developed policies to ensure clients received the services they needed. By 2023, she led HR, onboarding, and training for support planners across Maryland.
Now, as Business Development Manager, Julia is dedicated to helping families access the care they deserve while building strong partnerships within the community. When she’s not improving lives, she enjoys time with her pets—two cats and a dog.
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